Delivery Information
All products are available for delivery to the UK, Europe and Worldwide.
Free Delivery - UK
Orders of £35 and over qualify for free standard delivery to the UK only.
Personalised Lead Time
Personalised items need time to be manufactured, the time needed to personalise a product varies depending on product type (these times do not include delivery)
Most items are dispatched in 1-3 days, the lead time of a specific product is shown on the product details page.
Delivery Prices
Prices for delivery are calculated based on the selected items, size, weight and value, details of available delivery methods and exact prices are shown when you add items to your shopping basket.
Most items are despatched via Royal Mail and delivered between Monday to Saturday. Please Note: Saturday delivery may not be available to business addresses.
Please note: delivery times shown below do not include time required to personalise your item (see above).
| Delivery Service | Price | Destination | Delivery Time |
|---|---|---|---|
| Standard Delivery | from £2.5 | UK | 3-4 days |
| 1st Class Delivery | from £3.50 | UK | 1-2 days |
| Express Delivery | from £7.95 | UK | 1 day |
| Standard Ireland Delivery | from £6 | Republic of Ireland | 3-5 days |
| Ireland Courier Delivery | £12 | Republic of Ireland | 2 days |
| International | £15 | Worldwide | 3-7 days |
Express Delivery
Express Delivery reduces lead time by 1 day, and on items with 1-3 days lead time items are usually delivered the next working day provided your your order is received and payment confirmed by 12pm (Mon-Fri).
Click and Collection
You can choose to collect your order from over 20,000 post office branches, convenience stores, parcel lockers and more across the UK, where you can pick up your order at a time that is suitable for you.
During checkout choose the "Click and Collect" option, find your nearest collection location, we recommend you enter your mobile phone number, then when your order is ready to collect you will receive an email and text message.
Note: Photo ID, in the name the order is addressed to, may be required to collect your order from stores, items are held for 3 days in lockers and 14 days in all other locations.
Opening times are provided as a guide only, locations may be closed or inaccessible on public holidays or due to local issues.
Buying as a gift?
You can choose to have your order delivered to a different address than your billing address. We don't send any invoices, receipts or anything which shows the price paid with our products.
Estimated Delivery Date
The estimated delivery date is shown in your shopping basket. These are for guidance only and are not a guaranteed delivery date unless specified otherwise.
We cannot be held responsible if an item does not arrive in time, if you have not selected an appropriate delivery method.
Although we endeavour to despatch all orders by the above lead times, these may be affected due to circumstances beyond our reasonable control.
If ordering multiple items with different lead times, your order will be despatched when all items are complete. If you need some items sooner please place separate orders for each as needed.